Bilingual Spanish Assistant Store Manager

AT&T AT&T · Telecom · Round Rock, TX

This role is for a Bilingual Spanish Assistant Store Manager at AT&T. The primary responsibilities include overseeing store operations, managing and developing a retail sales team, ensuring customer satisfaction, and meeting sales objectives. The role requires leadership, sales, and customer experience skills, with a focus on retail operations and customer service within the telecommunications industry.

What you'd actually do

  1. partner with a store manager to oversee all aspects involved in the daily operation of a retail store
  2. assisting with merchandising and product launches
  3. helping to meet and exceed sales objectives
  4. ensure that customers are provided with an extraordinary experience with our products and services
  5. gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals

Skills

Required

  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • The ability to collaborate with key stakeholders on initiatives beyond store walls
  • Strategic perspective and the ability to champion change
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues
  • Taking initiative and striving and creating results