Billing and Collections Revenue Analyst

Salesloft Salesloft · Enterprise · Mexico · Finance

This role is for a Billing and Collections Revenue Analyst at Salesloft, a company building a Predictive Revenue System. The analyst will manage accounts receivable delinquency, triage billing cases, and support revenue accounting needs. The role requires experience in collections, accounts receivable, and billing within a SaaS environment, with a focus on customer service and financial processes.

What you'd actually do

  1. Maintain ownership for managing and mitigating accounts receivable delinquency. This will require reaching out to customers in a fast-paced, goal-oriented accounting and finance department.
  2. Manage and triage billing cases to reach a resolution
  3. Support all of the revenue accounting needs

Skills

Required

  • Proven experience with collections, accounts receivable, and billing core functions in a high-growth, fast-paced environment.
  • 2-4+ years of progressive customer service and/or Revenue Analyst experience
  • Experience in full cycle order to cash process for a software and subscription-based revenue company
  • Proven knowledge of collection techniques
  • A problem solver with great attention to detail and strive to provide customers with world-class experience.
  • Highly detail-oriented and organized in work and ability to meet assigned deadlines
  • Ability to act and operate independently
  • Strong analytical skills with high proficiency in Excel
  • Ability to work cooperatively and collaboratively with all levels of employees, and management to maximize performance, creativity, problem solving, and results
  • Strong interpersonal, written and oral communication, and facilitation skills which will enable him/her to interact with a range of personalities and styles and be able to establish effective relationships with all levels of the organization.
  • Demonstrated ability to multi-task and balance numerous priorities in a fast-paced operational environment.
  • Takes ownership; ability to set a strategy and motivate others to achieve necessary deliverables
  • Unquestionable integrity and personal ethics
  • Bachelor's degree

Nice to have

  • Working experience with NetSuite, Salesforce, and/or YayPay/Tesorio is a plus