Brand & Customer Manager

Merck Merck · Pharma · Hovedstaden, Denmark

This role is responsible for brand management and marketing strategy for cardiovascular products within Merck's pharma portfolio. It involves developing and executing marketing plans, understanding market dynamics, driving execution excellence, and maximizing the performance of mature products. The role also contributes to launch readiness for pipeline therapies and requires strong project ownership and cross-functional collaboration. A key aspect is integrating AI-enabled insights and tools to enhance marketing activities and the go-to-market approach, alongside analyzing market trends and data.

What you'd actually do

  1. In this role, you will drive adoption following access by translating positioning and clinical guidance into effective market activation.
  2. You will play an active role in supporting launch readiness for pipeline therapies, contributing to disease and unmet need understanding, access preparation, and positioning efforts, while partnering cross-functionally to support aligned execution.
  3. You will act as a strong project owner and informal leader, coordinating cross-functional collaboration, supporting prioritization of joint efforts, clarifying goals and milestones, and enabling decision-making and compliance.
  4. You will lead the development of therapeutic and brand materials and content, and deliver key initiatives (such as webinars, digital and omnichannel campaigns, scientific meetings and other engagement activities), while managing internal review, governance and project approval processes.
  5. You will integrate AI-enabled insights and tools to strengthen marketing activities across the portfolio, supporting the evolution of our go-to-market approach and enhancing learning, focus, and impact.

Skills

Required

  • Brand Strategy
  • Communication
  • Creative Campaign Develop
  • marketing or project management within a healthcare setting
  • analytical approach
  • cross-functional alignment
  • project owner
  • influence and informally lead cross-functional teams
  • Digitally savvy
  • high level of analytical capability
  • partner with customers
  • build sustainable, long-term relationships
  • leveraging customer insights
  • influence and work effectively within a matrix and multi-cultural environment
  • excellent communicator both in Danish and English language
  • Ambitious
  • curious
  • comfortable operating in a highly regulated and compliance-driven environment

Nice to have

  • Experience in the cardiovascular therapeutic area is considered an advantage
  • Exposure to both primary and secondary care settings, with diverse stakeholder experience, is a plus

What the JD emphasized

  • brand management responsibility for product(s)
  • marketing and promotional strategies and activities
  • Execution excellence will be a critical success factor
  • executional excellence today
  • strategic brand building for tomorrow
  • highly exciting opportunity
  • integrating AI-enabled insights and tools
  • supporting the evolution of our go-to-market approach
  • highly regulated and compliance-driven environment