Broadcast It Specialist

Disney Disney · Media · Chicago, IL +1

This role is for a Broadcast IT Specialist responsible for implementing, maintaining, and supporting IT systems for a live broadcast operation. Key responsibilities include troubleshooting complex systems, collaborating on technology integration, documenting procedures, and interacting with end-users across various departments. The role requires a technical background with experience in IT infrastructure, networking, and operating systems, with a focus on ensuring smooth day-to-day operations in a fast-paced broadcast environment.

What you'd actually do

  1. Collaborate with the technology team on maintenance and integration of new technologies with existing infrastructure, and ensuring they are conforming to company standards, security policies and regulations.
  2. Troubleshoot and remediate complex systems in a fast-paced time sensitive live production and broadcast operation. Analyze root cause to determine operational or technical issues and take necessary corrective action to prevent the issue from reoccurring.
  3. Participate with writing and collaborating on technical documentation and standard operating procedures written for both technical and non-technical audience.
  4. Interact with end users in News, Programming, Production and Creative Services on systems. Provide direction and training to them when issues arise during the day-to-day operations.
  5. Planning and executing technical requirements for local and remote special events.

Skills

Required

  • Bachelor’s degree in a technical discipline or equivalent years of experience
  • 3 years of experience in Broadcast IT systems
  • Effective communication with members of the Technology team and an ability to communicate across the organization at all levels.
  • strong knowledge and experience working with Active Directory, Apple, Linux and Microsoft desktop/server environments, TCP/IP and Cisco Networking, Firewall, Server Virtualization area and SAN infrastructure.
  • In depth experience supporting a broad range of technology such as mobile devices, laptops, desktops, and enterprise class servers.

Nice to have

  • Highly organized and capable of monitoring and responding to high volumes of various forms of electronic communication
  • Proficient with one or more scripting languages like VB/.BAT/PowerShell
  • experience with MS SQL database management.
  • Familiarity with application packaging and deployment with Microsoft SCCM or similar tools.