Tracks and monitors ongoing Data Center critical infrastructure maintenance and repair for all service lines to pre-defined service level agreements (SLAs). Manages incidents that impact Data Center infrastructure services and the proactive and timely resolution of such incidents. Conducts site reviews and assessments to evaluate suitability for data center builds. Acts as the engineering representative on a wide range of moderately complex on-site scenarios related to mission critical systems, operations, and functionality. Provides engineering insight to ensure project or other design initiatives align with company expectations. Contributes to the identification of training programs for newer members of the team, acting as a subject matter expert with many standard systems and trains others on the team.
- Independently troubleshoot and support BMS, EPMS, PLC, SCADA, HMI, and OT network systems that monitor and control mission-critical data center infrastructure.
- Investigate controls faults, alarm issues, graphics problems, communications failures, and integration defects affecting mechanical or electrical operations.
- Support design review, commissioning, startup, and operational acceptance of automation systems for new builds, retrofits, and upgrades.
- Review, validate, and improve control logic, sequences of operation, points databases, graphics, alarm behaviors, and network architecture documentation.
- Partner with site operations and facilities teams to resolve automation-related issues affecting uptime, maintainability, visibility, or operational response.
- Apply working knowledge of OT cybersecurity practices to support secure, compliant, and supportable automation environments.
- Coordinate with vendors, system integrators, and construction or commissioning teams to drive quality execution and operational readiness.
- Maintain accurate documentation for control programs, network diagrams, inventories, standards, and configuration records.
- Support RCAs, corrective actions, and continuous improvement activities related to controls reliability and automation performance.
- Contribute to development of repeatable processes, templates, and standards for site automation support.
Ideal Candidate Profile
- 3–5 years of experience in building automation, controls engineering, industrial automation, OT systems, or mission-critical facility controls support.
- Experience supporting BMS, EPMS, PLC, SCADA, industrial networking, and field instrumentation in operational environments.
- Working knowledge of mechanical and electrical facility systems and how automation platforms support monitoring, alarming, and control.
- Degree in Electrical Engineering, Mechanical Engineering, Controls, Computer Engineering, Industrial Automation, or related field preferred; equivalent experience also valued.
Skills and Competencies
- Strong troubleshooting and diagnostic capability across controls, automation logic, graphics, field devices, and communications infrastructure.
- Ability to work independently in time-sensitive operational environments.
- Strong written and verbal communication with the ability to explain technical issues clearly to site teams and stakeholders.
- Good judgment in balancing operational urgency, system reliability, and procedural discipline.
- Strong documentation rigor and follow-through.
Preferred Skills / Certifications
- Experience with platforms such as Rockwell, Siemens, Schneider Electric, Ignition, Niagara, Johnson Controls, or similar automation ecosystems.
- Familiarity with BMS, EPMS, SCADA, PLC programming tools, industrial firewalls, OT switching, and controls integration.
- Experience with commissioning, turnover, alarm rationalization, trend analysis, and sequence validation.
- Familiarity with IEC 62443, NIST 800-82, segmentation, remote access controls, or other OT cybersecurity practices.
- OEM, platform, or industry certifications in controls, automation, networking, or BMS/SCADA systems are a plus.
- Scripting or data analysis capability for controls support, trend analysis, or automation tasks is a plus.
Physical Demands / Work Environment
This is a mission-critical onsite role supporting 24/7 operations where continuous uptime is essential. To perform these duties, you must be able to frequently walk, stand, climb stairs, bend, stoop, and move throughout active operational environments. You may occasionally lift or move up to 25 pounds. These tasks must be performed safely, with or without reasonable accommodation, to support the continuous health of facility automation infrastructure.
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4