Business Analyst - Claims

State Farm State Farm · Insurance · Bloomington, IL +3 · Claims and Investigation

This Business Analyst role focuses on administering a portfolio management tool, collecting and analyzing data, supporting governance processes, and collaborating with stakeholders within the Claims department. The role involves generating reports and ensuring clear communication of analysis results to management. It is not directly involved in AI/ML model development or deployment.

What you'd actually do

  1. Administer the portfolio management tool, including customization, permission management, and onboarding new users.
  2. Collect, analyze, and report portfolio and program data to support decision-making.
  3. Support governance process execution and maintain standard work documentation.
  4. Assist with portfolio analysis and provide data to support intake prioritization.
  5. Collaborate with stakeholders and business partners to gather additional details on portfolio submissions.

Skills

Required

  • Demonstrated learning agility to quickly learn new technical skills and business acumen with immediately application of skills.
  • Strong problem-solving and resourcefulness competencies.
  • Demonstrated success with executing recurring reporting tasks including building, automating, troubleshooting, & maintaining.
  • Demonstrated teamwork and communication competencies.
  • Ability to problem solve and work independently.
  • Ability to work in a high paced environment.