Business Analytics Senior Manager (product, Healthcare)

Whoop Whoop · Consumer · Boston, MA · Business Intelligence & Analytics

This role is for a Senior Manager of Product Analytics within the Healthcare Product group at WHOOP. The primary focus is on supporting the development of new health-focused features by providing data-driven insights, building KPIs, and creating analytical roadmaps. The role involves partnering with various teams, managing a team of analysts, and influencing strategic direction through data. Experience with A/B testing, SQL, ELT (dbt), data warehousing (Snowflake), and data visualization tools is required.

What you'd actually do

  1. Partner with key stakeholders across the Product team, as well as Software, UX, Data Science, Marketing, and Strategic Finance teams to align on goals and quantify impact for key member touchpoints, and identify new sources of value for our members.
  2. Help build and refine health-specific KPIs, including engagement with relevant features, adoption of recommended behaviors, and member-reported value.
  3. Uncover insights about key member segments — including those managing hormonal health, cardiometabolic health, or looking for more personalized wellness support.
  4. Create repeatable tools and processes for analytics across new health features and algorithms— from data pipelines to dashboards and weekly health performance reviews.
  5. Generate and drive the strategic analytic roadmap to unlock insights about our members, how they are using the product and guide our product team with action-oriented recommendations.

Skills

Required

  • 8+ years of experience in a deeply strategic/analytical role
  • Partnership with product and development teams
  • Direct experience leading and developing a team
  • Driving large projects and mentoring junior analysts
  • Player-coach; able to independently take broad business questions, wrangle appropriate data, quickly isolate and model key insights, visualize results and communicate actionable recommendations
  • Strong storytelling skills
  • Demonstrated success in influencing senior stakeholders and leadership on strategic direction based on analytical recommendations
  • Experience and knowledge running experiments (e.g. A/B testing)
  • Advanced skills in SQL
  • Understanding of ELT (dbt) and data warehousing (Snowflake) structures
  • Data visualization (eg. Looker, Tableau, Hex)

Nice to have

  • passion for behavior change
  • passion for health outcomes
  • passion for creating world-class digital experiences

What the JD emphasized

  • support the development of new features focused on early detection, physiological coaching, and personalized health guidance
  • deeply understand and tackle complex analytics challenges
  • foster their own curiousity and raise support for ideas that meaningfully impact the WHOOP member experience
  • player-coach
  • running experiments (e.g. A/B testing)