Business Banking Finance - Field Performance Measurement - Vice President

JPMorgan Chase JPMorgan Chase · Banking · Columbus, OH +1 · Consumer & Community Banking

This role is for a Vice President in Business Banking Finance focused on Field Performance Measurement. The primary responsibility is to own the strategy, roadmap, and delivery of a new performance measurement suite for sales teams, standardizing how performance is defined, calculated, and consumed. The role involves working with business leaders, data teams, HR, and Technology to create a scalable product with clear metric lineage and self-service reporting. It also requires acting as a financial thought partner to sales leadership, providing insights into performance drivers and influencing incentive planning. The ideal candidate is comfortable with ambiguity, can transition from strategy to execution, and possesses strong technical skills or the ability to acquire them quickly. Key responsibilities include owning strategic direction, developing metrics frameworks, managing the backlog, improving monthly scorecards, conducting financial analysis, and collaborating across various departments while maintaining strong controls.

What you'd actually do

  1. Own and drive the strategic direction of a re-envisioned performance measurement suite where you prioritize the roadmap, you influence the pace, and you're accountable for outcomes.
  2. Develop and manage metrics framework, confirm consistent data sourcing, calculation logic, and monitoring for metric availability/accuracy, including hands-on work with data validation, SQL, or BI tooling where needed.
  3. Prioritize backlog, manage dependencies, and ensure timely delivery with measurable outcomes.
  4. Partner on and continuously improve the monthly scorecard delivered to 3,500+ bankers and field leaders by identifying automation and efficiency opportunities along the way.
  5. Conduct as-needed financial analysis based on senior management requests, develop presentation materials and drive meaningful, effective discussions to facilitate the making of informed decisions, with the ability to independently scope, structure, and deliver analysis with minimal direction.

Skills

Required

  • 6+ years of experience in Finance, Analytics, or Business Management
  • Bachelor's Degree in Finance, Statistics, Computer Science, Engineering, Accounting, or a related field.
  • Strong technical proficiency or a demonstrated track record of rapidly acquiring technical skills; comfort working directly in data is essential.
  • Advanced Excel and PowerPoint skills
  • Proven ability to operate effectively in ambiguous, fast-moving environments
  • Intellectually curious, highly organized, and detail-oriented, with the confidence to challenge assumptions and push back constructively.
  • Strong analytical and structured problem-solving skills, with the ability to translate complex data into clear, executive-ready narratives.
  • Excellent written and verbal communication skills; comfortable presenting to and influencing senior leadership.
  • Experience with process improvement, automation, or working alongside product and engineering teams.

Nice to have

  • Prior experience in product management, sales finance, or a build/transformation environment strongly preferred.
  • Experience with BI platforms (e.g., Tableau, Alteryx, or equivalent) preferred.
  • Hands-on experience with SQL, Python, SAS, or similar tools is a significant plus

What the JD emphasized

  • own the strategy and delivery of a modernized performance measurement suite
  • build something new
  • energized by ambiguity
  • move fast
  • want your fingerprints on something that scales
  • own the strategy, roadmap, and end-to-end delivery of a new Performance Measurement suite
  • standardizing how banker and manager performance is defined, calculated, governed, and consumed
  • scalable, trusted product with clear metric lineage and self-service reporting capabilities
  • key financial thought partner
  • drivers of banker production and client experience
  • direct influence on field management and incentive planning
  • comfortable operating without a playbook
  • can move from strategy to execution
  • strong technical skills (SQL, Python, or similar) or the demonstrated ability to rapidly acquire them
  • Proven ability to operate effectively in ambiguous, fast-moving environments
  • Navigate ambiguous, cross-functional environments where the path forward isn't always defined.