Business Banking Relationship Manager

Bank of America Bank of America · Banking · Walnut Creek, CA

This role is for a Business Banking Relationship Manager at Bank of America, focusing on providing financial solutions to small businesses, managing client relationships, identifying sales opportunities, and acquiring new clients. It involves opening accounts, adhering to procedures, and supporting business growth. The role requires consultative sales experience in financial services or B2B sales, the ability to interpret financial statements, and strong communication and leadership skills. It is a client-facing role with a significant emphasis on outside sales and relationship development within the fintech domain.

What you'd actually do

  1. Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
  2. Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews
  3. Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
  4. Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
  5. Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals

Skills

Required

  • Consultative sales in financial services or business-to-business sales
  • Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers
  • Passion for outside sales and enjoys spending time prospecting
  • Desire to enhance existing relationships and exceed sales goals
  • Ability to analyze financial conditions of clients and industry trends
  • Ability to understand and interpret financial statements and cash flow analysis
  • Excellent communication skills
  • Demonstrated leadership ability
  • Enjoyment of partnering and negotiating with a team of bank employees to solve client issues
  • Demonstrated management of a client portfolio with focus on relationship development and deepening
  • Thorough knowledge of small business financial products and services
  • Familiarity with CRM platforms and other banking systems

Nice to have

  • Community leadership
  • Strong computer skills with an ability to multitask in a demanding environment
  • Undergraduate degree in business, finance or economics preferred or seven years relevant work experience