Business Banking Relationship Manager

Bank of America Bank of America · Banking · Pasadena, CA

This role is a Business Banking Relationship Manager at Bank of America, focusing on providing financial solutions to small businesses, managing client relationships, and acquiring new clients. It involves sales, financial analysis, and adherence to banking procedures within the fintech domain.

What you'd actually do

  1. Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
  2. Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews
  3. Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
  4. Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
  5. Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals

Skills

Required

  • Consultative sales
  • Financial analysis
  • Interpreting financial statements
  • Small business financial products and services knowledge
  • Client relationship management
  • Sales prospecting
  • Communication skills
  • Leadership ability
  • Negotiation skills
  • CRM platform familiarity

Nice to have

  • Community leadership
  • Strong computer skills
  • Ability to multitask
  • Undergraduate degree in business, finance or economics
  • Bilingual in Armenian
  • Bilingual in Spanish
  • Bilingual in Mandarin

What the JD emphasized

  • proven success in consultative sales in financial services or in business-to-business sales
  • Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers
  • Thorough knowledge of small business financial products and services