Business Banking Relationship Manager

Bank of America Bank of America · Banking · Woodland Hills, CA

This role is a Business Banking Relationship Manager at Bank of America, focused on providing financial solutions to small businesses, managing client relationships, and driving sales opportunities. It involves prospecting, opening accounts, and adhering to procedural guidelines within the fintech domain.

What you'd actually do

  1. Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
  2. Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews
  3. Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
  4. Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
  5. Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals

Skills

Required

  • consultative sales in financial services
  • business-to-business sales
  • interpreting financial statements
  • prospecting
  • exceed sales goals
  • analyze financial conditions of clients
  • industry trends
  • understand and interpret financial statements
  • cash flow analysis
  • excellent communication skills
  • demonstrated leadership ability
  • partnering and negotiating
  • management of a client portfolio
  • relationship development and deepening
  • thorough knowledge of small business financial products and services
  • familiarity with CRM platforms
  • banking systems

Nice to have

  • Community leadership
  • Strong computer skills
  • ability to multitask
  • Undergraduate degree in business, finance or economics
  • seven years relevant work experience