Business Banking Relationship Manager

Bank of America Bank of America · Banking · Rancho Cordova

This role is a Business Banking Relationship Manager at Bank of America, focused on providing financial solutions to small businesses, managing client relationships, and driving sales. It involves prospecting, opening accounts, and referring specialized services, with a strong emphasis on in-person client engagement and sales.

What you'd actually do

  1. Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
  2. Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews
  3. Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
  4. Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
  5. Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals

Skills

Required

  • Consultative sales in financial services or business-to-business sales
  • Interpreting financial statements and recommending specific levers to improve business financial outcomes
  • Outside sales and prospecting
  • Enhancing existing relationships and exceeding sales goals
  • Analyzing financial conditions of clients and industry trends
  • Understanding and interpreting financial statements and cash flow analysis
  • Excellent communication skills
  • Demonstrated leadership ability
  • Partnering and negotiating with a team to solve client issues
  • Management of a client portfolio with focus on relationship development and deepening
  • Thorough knowledge of small business financial products and services
  • Familiarity with CRM platforms and other banking systems

Nice to have

  • Community leadership
  • Strong computer skills with an ability to multitask in a demanding environment
  • Undergraduate degree in business, finance or economics or seven years relevant work experience