Business Banking Relationship Manager - Boston, Ma

Bank of America Bank of America · Banking · Boston, MA

This role is for a Business Banking Relationship Manager at Bank of America, focusing on providing financial solutions to small businesses, managing client relationships, identifying sales opportunities, and acquiring new clients. It involves analyzing financial statements, understanding credit, and leveraging digital capabilities to help clients meet their business goals. The role requires consultative sales experience in financial services or B2B sales, the ability to interpret financial statements, and strong communication and leadership skills.

What you'd actually do

  1. Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
  2. Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews
  3. Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
  4. Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
  5. Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals

Skills

Required

  • consultative sales in financial services and/or business-to-business sales
  • improving business financial outcomes by interpreting financial statements and recommending specific levers
  • analyzing financial conditions of clients and industry trends
  • understanding and interpreting financial statements and cash flow analysis
  • management of a client portfolio with focus on relationship development and deepening
  • Thorough knowledge of small business financial products and services
  • Familiarity with CRM platforms and other banking systems
  • Client Experience Branding
  • Client Management
  • Client Solutions Advisory
  • Customer and Client Focus
  • Pipeline Management
  • Credit Documentation Requirements
  • Financial Analysis
  • Oral Communications
  • Prioritization
  • Written Communications
  • Coaching
  • Interpret Relevant Laws, Rules, and Regulations
  • Prospecting
  • Risk Management

Nice to have

  • Community leadership experience
  • Strong computer skills with an ability to multitask in a demanding environment
  • Bachelor’s Degree in business, finance, economics or related field or seven years of relevant work experience​