Business Banking Risk Governance and Transformation - Vice President

JPMorgan Chase JPMorgan Chase · Banking · Columbus, OH +1 · Consumer & Community Banking

This role is for a Vice President in Business Banking Risk Governance and Transformation at JPMorgan Chase. The primary focus is on leading strategic initiatives to strengthen the risk and control environment, streamline operations, and drive transformation activities within Business Banking Risk. The role involves managing projects, developing roadmaps, implementing process improvements, and ensuring alignment with regulatory expectations. It requires strong project management, risk and controls acumen, change management experience, and executive communication skills within the financial services domain.

What you'd actually do

  1. Lead and deliver complex, high-impact projects across the Business Banking Risk book of work from initiation through benefits realization, ensuring scope, timeline, and outcomes are met.
  2. Develop and execute transformation roadmaps that streamline processes, reduce risk, and enhance control effectiveness across Credit Risk Centers, National Credit, Monitoring, and Special Credits.
  3. Drive structured change management plans (communications, training, adoption metrics) to embed new processes and behaviors at scale.
  4. Establish clear requirements for technical projects, engage with partners in routines, and reporting to track progress, manage dependencies, and escalate risks/issues with timely remediation.
  5. Partner across 1LOD and 2LOD to assess, strengthen, and evidence risk and control frameworks, including business logic and effectiveness for scalability.

Skills

Required

  • Minimum 7 years of experience delivering large, cross-functional projects or programs in financial services within project management, risk management, or transformation roles.
  • Demonstrated ability to operate autonomously, set direction, and drive results on complex initiatives with limited oversight.
  • Strong risk and controls acumen with hands-on experience working with 2LOD and implementing robust control frameworks.
  • Proven change management experience, including stakeholder engagement, communications, and adoption measurement.
  • Exceptional executive communication skills with experience preparing and presenting to senior leadership.
  • Track record of creative problem-solving and implementing innovative, data-driven solutions.
  • Strong collaboration and influence skills across complex stakeholder groups and lines of business.
  • Proficiency with program governance, RAID management (risks, assumptions, issues, dependencies), and status reporting.
  • Ability to adapt to shifting market conditions and organizational priorities while maintaining delivery discipline.
  • Analytical mindset with experience defining and tracking benefits, KPIs, and control health metrics.
  • Bachelor’s degree required.

Nice to have

  • Advanced degree (e.g., MBA, MS in Finance, Risk, or Operations).
  • Experience in Business Banking, Credit Risk, Monitoring, or Special Credits functions.
  • Certification in product or project methodologies (e.g., PMP, PRINCE2, Agile, Prosci).
  • Experience with process improvement frameworks (e.g., Lean, Six Sigma) and control testing/design.
  • Familiarity with regulatory expectations relevant to credit risk and operational risk in financial services.
  • Proficiency with portfolio backlog management and reporting tools (e.g., JIRA, Confluence, PPM platforms) and data visualization.
  • People leadership experience, including mentoring and developing project teams.

What the JD emphasized

  • risk and control environment
  • streamlining how we operate
  • deliver measurable outcomes and sustainable change
  • strengthen our control framework
  • enable scalable, efficient processes
  • drive change management initiatives
  • implement process improvements and transformation activities
  • manage a backlog of Credit Risk technical requests
  • refines requirements with SME and Product
  • delivers through execution and production testing
  • translate strategy into action
  • orchestrate change across complex stakeholder ecosystems
  • ensure disciplined delivery in alignment with regulatory expectations and business priorities
  • significant accountability
  • cross-functional collaboration
  • influence firmwide outcomes
  • thoughtful design, strong governance, and precise execution
  • Lead and deliver complex, high-impact projects
  • Develop and execute transformation roadmaps
  • reduce risk
  • enhance control effectiveness
  • Drive structured change management plans
  • embed new processes and behaviors at scale
  • Establish clear requirements for technical projects
  • track progress, manage dependencies, and escalate risks/issues with timely remediation
  • assess, strengthen, and evidence risk and control frameworks
  • business logic and effectiveness for scalability
  • Facilitate executive-ready updates, storytelling, and decision materials
  • translate analytics and project status into crisp business outcomes
  • Identify and implement process improvement opportunities
  • data-driven problem solving
  • continuous improvement methodologies
  • Conduct stakeholder mapping and influence
  • align priorities, secure buy-in, and resolve conflicts
  • Monitor market, regulatory, and business environment changes
  • proactively adjust program priorities and mitigate emerging risks
  • Manage project teams
  • contribute to best practices in governance, delivery discipline, and risk management
  • Minimum 7 years of experience delivering large, cross-functional projects or programs in financial services within project management, risk management, or transformation roles.
  • Demonstrated ability to operate autonomously, set direction, and drive results on complex initiatives with limited oversight.
  • Strong risk and controls acumen with hands-on experience working with 2LOD and implementing robust control frameworks.
  • Proven change management experience, including stakeholder engagement, communications, and adoption measurement.
  • Exceptional executive communication skills with experience preparing and presenting to senior leadership.
  • Track record of creative problem-solving and implementing innovative, data-driven solutions.
  • Strong collaboration and influence skills across complex stakeholder groups and lines of business.
  • Proficiency with program governance, RAID management (risks, assumptions, issues, dependencies), and status reporting.
  • Ability to adapt to shifting market conditions and organizational priorities while maintaining delivery discipline.
  • Analytical mindset with experience defining and tracking benefits, KPIs, and control health metrics.
  • Bachelor’s degree required.
  • Advanced degree (e.g., MBA, MS in Finance, Risk, or Operations).
  • Experience in Business Banking, Credit Risk, Monitoring, or Special Credits functions.
  • Certification in product or project methodologies (e.g., PMP, PRINCE2, Agile, Prosci).
  • Experience with process improvement frameworks (e.g., Lean, Six Sigma) and control testing/design.
  • Familiarity with regulatory expectations relevant to credit risk and operational risk in financial services.
  • Proficiency with portfolio backlog management and reporting tools (e.g., JIRA, Confluence, PPM platforms) and data visualization.
  • People leadership experience, including mentoring and developing project teams.