Business Control Specialist - Third Party

Bank of America Bank of America · Banking · Charlotte, NC +2

This role supports the Global Payments Solutions Business Control and Governance team, focusing on Third Party governance and performance management. Responsibilities include developing procedures, partnering with stakeholders to manage risks, preparing governance routines, providing subject matter expertise, supporting risk assessments, and ensuring adherence to enterprise standards. The role requires experience in Business Control, Third Party Management, and Data Management, with strong project management, analytical, and communication skills.

What you'd actually do

  1. Develop and maintain GPS Third Party procedures and playbooks
  2. Partner with GPS senior leaders, as well as Sourcing, Vendor Management, GIS, Data and Business Continuity partners to understand and escalate GPS-owned and -used Third Party risks and issues
  3. Prepare materials for and lead GPS Third Party governance routines, and coordinate escalations to enterprise Third Party risk routines
  4. Provide Third Party risk and governance subject matter expertise to GPS business partners across GPS global footprint
  5. Support the execution of required Third Party Requirements routines, Cyber Security escalations, vendor risk assessments (VLRA), Sourcing requests and Third Party strategy

Skills

Required

  • 3+ years Business Control experience with Third Party Management and /or Data Management
  • Experience planning and supporting large scale projects
  • Ability to drive projects to meet critical milestones and identify potential roadblocks for the team
  • Strong project management skills
  • attention to detail
  • ability to drive projects to conclusion
  • Ability to manage multiple tasks and stakeholders at once, prioritize workflow and deliver results under pressure and time constraints
  • Excellent organizational skills
  • Proven verbal and written communication skills and presentation skills
  • Ability to synthesis information and summarize key themes
  • Strong analytical skills
  • Ability to work under pressure, calmly within tight deadlines and escalate appropriately.
  • Able to develop and maintain good working relationships
  • Self-starter, motivated and reliable
  • Proficiency in using MS Word, Excel, PowerPoint, SharePoint and WebEx
  • Bachelor's Degree or equivalent work experience

Nice to have

  • Experience in business control function roles, operations or services
  • Strong risk mindset with process and controls background
  • Proven track record in being able to work effectively in a fast-paced, dynamic, highly matrix and complex environment
  • Proven ability to develop Senior Executive presentations and strong communication skills
  • Experience drafting and managing ORCIT Action Plans for non-performing metrics
  • Single Process Inventory knowledge or Process Delegate experience
  • Experience requesting Data Transmission Registrations (DTRs)
  • Audit Issue management experience
  • Familiarity with Third Party information security requirements and/or assessments

What the JD emphasized

  • Third Party Management
  • Data Management
  • critical milestones
  • drive projects to conclusion
  • manage multiple tasks and stakeholders
  • prioritize workflow
  • deliver results under pressure and time constraints
  • Audit Issue remediation activities