Business Lead, Transportation

Johnson & Johnson Johnson & Johnson · Pharma · New Brunswick, NJ +1

This role is a Business Lead for Transportation within Johnson & Johnson's North America Transportation Operations Team. The primary responsibilities include managing end-to-end transportation operations, ensuring product availability and customer experience, coordinating track & trace, managing exceptions, leading risk mitigation, presenting performance metrics, and partnering with various internal and external stakeholders. The role also involves performing operational analytics and potentially managing a team of analysts. It requires experience in transportation, supply chain, project management, and influencing skills within a matrixed global organization.

What you'd actually do

  1. Manage door-door operational management for Johnson & Johnson North America transport lanes, ensuring consistent product availability and the highest levels of customer experience.
  2. Responsible for coordination, track & trace, and exception management for segment transportation lanes.
  3. Lead transport risk mitigation plan construction and its execution.
  4. Ability to present performance metrics and project charters/updates to various levels of management.
  5. Lead/participate in operational management meetings (business reviews, reporting on operational vendor performance) and lead day-to-day tactical relationships with the vendors.

Skills

Required

  • Transportation
  • Customer Service
  • Planning
  • Supply Chain
  • highly matrixed global organization
  • multi sector
  • project management
  • influencing
  • import/export process
  • US foreign trade relations
  • influence without authority
  • Microsoft Office proficiency
  • problem solving
  • analytical experience
  • work in a matrix environment
  • work with different cultures
  • Integrity and Credo-based Actions

Nice to have

  • Planning
  • Distribution
  • Manufacturing
  • Transportation
  • Logistics
  • Supply Chain Operations
  • Six Sigma/Process Excellence tools, training and/or certification
  • project management tools (Microsoft project, GANTT, RACI, Lessons learned, etc.)
  • analytics tools