Business Manager

Bank of America Bank of America · Banking · Chicago, IL

Business Manager role at Merrill Wealth Management (Bank of America) responsible for creating strategy, ensuring execution of business plan and goal deliverables, managing practice financials, tracking progress against quantifiable business and activity goals, coordinating team assignments, projects, and key initiatives, and ensuring execution of client service strategy. Requires knowledge of Merrill Lynch Wealth Management business, products, general bank policies, and financial/accounting practices. May involve SAFE Act registration for residential mortgage loans.

What you'd actually do

  1. Create and manage team routines (e.g. regular team meetings, communications, team calendars)
  2. Conduct team meetings to drive business plan execution
  3. Establish an agreed upon team scorecard and revisit regularly to ensure accountability.
  4. Create scale and capacity through operational efficiencies and available technology
  5. Coordinate and help prioritize work assignments across team to ensure completion

Skills

Required

  • Series 7, 63/65 or 66 or equivalent; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support
  • SAFE Act Registration; ADV-2B Required
  • Obtain and/or maintain at least one firm approved designation
  • Strong leadership abilities, communication, and delegation skills
  • Understanding of how to deliver a strong overall client experience
  • Thorough knowledge and understanding of the suite of Wealth Management products and services
  • Proven ability to manage risk and make sound decisions by having a deep understanding of industry regulations, supervisory requirements, and policies/procedures
  • Strong analytical skills with ability to identify trends, root cause and effects and implement improved processes to increase growth and mitigate risk
  • Ability to influence and demonstrate strong and effective leadership through clear communication and collaboration with other partners to make sound decisions with courage and conviction; demonstrated ability to influence to the desired outcome, without direct authority

Nice to have

  • Highly organized and operationally strong
  • Skilled at relationship building and trust
  • Strong communication both verbal and written.
  • Experience leading teams and driving accountability in a professional service environment.
  • Experience with compensation planning, staff reviews, and team development
  • Experience in wealth management, financial services, or another relationship-driven advisory business.
  • Familiarity with AI tools
  • Administrative Services
  • Customer Experience Improvement
  • Project Management
  • Sales Performance Management
  • Strategy Planning and Development
  • Business Acumen
  • Business Analytics
  • Candidate Screening
  • Coaching
  • Continuous Improvement
  • Account Management
  • Process Simplification
  • Reporting

What the JD emphasized

  • SAFE Act registration
  • Series 7, 63/65 or 66 or equivalent