Business Manager, Strategy & Impact - Community Finance
As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
Global External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated change makers similarly focused on the ingredients for a more perfect future.
Our Community Finance (CF) team is one of the top providers of affordable housing financing in banking. Since its inception, Capital One has provided over $17 billion in debt and equity financing for affordable housing, yielding more than 160,000 affordable housing units. We focus on innovation and opportunity -- on long term well being for our associates, customers, and communities. We dream in disruption -- at scale -- especially for those who have been underserved.
Community Finance is on a multi-stage journey to reimagine the way it operates through a more strategic approach to its core work and advocacy efforts, next-generation analytical and reporting capabilities, and innovation that leverages Capital One’s scale and influence. This combination of being a well-managed, data-driven organization with core strengths in financing affordable housing is what will help distinguish Community Finance from its peers and deepen our impact.
The Strategy & Impact (S&I) team within Community Finance drives analysis and the upfront, strategic thinking on key initiatives. This includes framing and analyzing complex problems, assessing current state, designing target state solutions, developing actionable recommendations, and supporting initial implementation. The team generates ideas, insights, and strategic plans that guide decision-making on key initiatives and new products.
The S&I team is looking for a Manager, Business Analysis to conduct analysis to help identify, evaluate, and synthesize strategic opportunities for Community Finance. Analyses will be responsive to business needs and can include: market insights - inclusive of industry trends, macroeconomic trends, competitive landscaping, and resident & community needs; impact assessments of CF’s work; evaluation of innovations and strategic opportunities. All analyses will have an overarching focus on synthesizing insights to drive an actionable CF strategy.
In this role you will be working on a team that is truly changing banking for good, driving insights and analysis for Capital One’s affordable housing portfolio. You will have the opportunity to help guide the CF team toward its vision of building inclusive, thriving, resident-centered communities that catalyze opportunity and promote well-being, and enabling Capital One to further its mission to change banking for good.
_In this role, _you’ll be expected to demonstrate proficiency in:
- Strategic & analytic orientation: You should have a proven track record of problem-solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative and qualitative orientation, as you will both structure and execute analyses to drive actionable insights.
- Strong business judgment and leadership: You’ll develop an end-to-end understanding of both existing and potential CF products and offerings, how they fit into the larger ecosystem, and be able to anticipate impacts from changes internal and external to CF and Capital One. You’ll work closely with team members across CF, EA, and the Enterprise to understand the tradeoffs of decisions and how they impact both external residents/communities, our business, and other lines of business across the Enterprise. You’ll synthesize your insights into actionable strategies to define priorities and drive success for CF and Capital One**.**
- Executive communication skills: You will leverage impeccable written and oral communication credentials, to build compelling stories and drive alignment around insights and recommendations surfaced.
- Clear results orientation: You will display an intense focus on achieving both short and long term goals, and be able to effectively execute an agenda in a fluid environment.
- Partnership: You will work closely with colleagues across Capital One for both input on insights, and to drive alignment in approaches across the organization.
_We want you if you are: _
- Impact-driven_._ You dream big. You desire to make the world a better place, and you get energy from working with others with similar passions to accomplish big, bold goals.
- A Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on Enterprise goals. You’re well organized, able to multitask and able to prioritize your work.
- Analytical. You are a problem-solver. You take a structured approach to breaking down complex problems into manageable pieces, and prioritizing the areas of highest leverage. You’re comfortable approaching challenging questions, and leverage data and research to drive your thinking.
- Intellectually Curious and a Learner. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow a lead for weeks to find someone with an answer. You are comfortable with ambiguity, and a seeker of new challenges. You have a hunger to learn new things, all while exhibiting humility when the time comes to ask for help
- A Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. You always can rally associates to work with you.
- Passionate & Customer Focused. You have a desire and ability to connect with our external and internal customers and stakeholders to fully understand their needs. You care about doing what’s best (not what’s easiest) for the community and for Capital one’s associates and business. You don’t shy away from hard conversations or nuanced decision making, in your drive toward the best outcomes.
- A Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.
**Basic Qualifications: **
At least 3 years of professional experience performing analysis
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
- A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
- A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
**Preferred Qualifications: **
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
5+ years of experience in analysis
2+ years of experience in financial services
1+ year of experience in consulting
2+ years of experience in people management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $164,800 - $188,100 for Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).