Overview
The purpose of Industry Solutions Delivery (ISD) is to accelerate Microsoft commercial cloud growth by selling and delivering solutions which drive the adoption and use of Microsoft technologies for customers and partners. Our team brings together deep industry expertise, sales strength, and engineering capabilities to help customers bridge the trillion-dollar technology adoption gap better and faster. We deliver differentiated products and a simplified customer digital journey that enables customers to achieve their business outcomes.
Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.
We are hiring Business Manager for the Worldwide ISD Delivery Excellence** organization**. This is a critical role partnering with various ISD leaders, their teams, and the Areas, to establish and drive alignment on key priorities and initiatives. This role is accountable for several critical functions including the Strategy, Planning and Business Performance, the Rhythm of Business (ROB) and Operational & Financial Excellence, and the People and culture agenda for this global team.
Responsibilities
The candidate should have strong analytical/problem solving skills, demonstrated success in driving complex strategies and projects, excellent ability to drive cross-organizational relationships, an ability to lead through influence, proven project management skills and be a motivated self-starter. As we are transforming ISD as an AI-first consulting organization, the role provides the unique opportunity to shape and enable the future of Excellence functions, and their impacts on our customers, partners and people.
**Business Strategy **
Lead the development and execution of strategic plans for Industry Solutions Delivery (ISD) Delivery Excellence, ensuring alignment with organizational priorities and driving critical business outcomes
Orchestrate cross-functional strategy planning, partnerships and implementation, advising senior leaders across ISD to accelerate organizational transformation
**Headcount & Organizational Operations **
Partner with HR, finance, and hiring managers to manage headcount and organizational changes, including new hires, backfills, and attrition, ensuring alignment with approved budgets
Lead headcount tracking and reporting, maintaining up-to-date records of current and planned headcount across teams
**Financial Planning & Budget Management **
Own and manage the organization's budget planning and forecasting processes, partnering with finance to ensure accuracy and alignment with business goals
Monitor budget performance on an ongoing basis, tracking actuals vs. plan and flagging variances with actionable recommendations
**Business Operations **
- Serve as a resourceful problem-solver across diverse business functions, removing obstacles and handling day-to-day operational issues on behalf of the Copilot team
**Other **
- Embody our culture and values
Qualifications
**Required/minimum qualifications **
Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
- OR equivalent experience.
**Additional or preferred qualifications **
Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
- OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement
- OR equivalent experience.
Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**