Business Operations Manager

CrowdStrike CrowdStrike · Enterprise · Tokyo, Japan

This role is for a Business Operations Manager at CrowdStrike, a cybersecurity company that uses an AI-native platform. The role focuses on sales operations, go-to-market planning, and data-driven insights to support sales teams in Japan. It involves working with sales leaders, managing data, preparing reports, and implementing process improvements. While the company uses AI, this role is not directly building or researching AI models.

What you'd actually do

  1. Work closely with Region Sales leaders to establish key business metrics aligned to sales strategies and priorities to drive growth
  2. Facilitate Sales Forecasting activities in partnership with the Sales leadership team
  3. Hold Sales accountable to follow CrowdStrike’s Opportunity Management Operating Principles and Salesforce Hygiene requirements
  4. Customer & transactional data management, organization & hygiene
  5. Prepare, provide and support operational, strategic & tactical reporting and presentations as required by business stakeholders

Skills

Required

  • 10+ years of experience in Revenue/Sales Operations, Sales, Finance, or related field
  • Bachelor’s degree in Business, Finance or another quantitative field
  • Relevant industry experience: High Tech, SaaS, Security
  • Relevant experience in Sales Strategy, Planning & Operations
  • Salesforce.com required
  • MS Excel power user
  • Excellent verbal and written communication skills
  • Commercial acumen
  • Detail oriented and reliable with strong organisational skills

Nice to have

  • Experience with Business Intelligence tools preferred (Tableau, Clari, Power BI)

What the JD emphasized

  • Salesforce.com required