Business & Operations Specialist - Payment Operations

JPMorgan Chase JPMorgan Chase · Banking · Bengaluru, Karnataka, India · Corporate Sector

This role focuses on financial reconciliation and operations within a fintech environment. While it involves supporting automation and AI solutions, the core responsibilities are in traditional finance operations, not in building or researching AI models. The role requires attention to detail, analytical skills, and collaboration to ensure accurate financial reporting and process improvement.

What you'd actually do

  1. Perform assigned reconciliation tasks accurately and on time, ensuring adherence to company policies, defined controls, and SOPs.
  2. Own/support month-end close activities and FA accounting operations, including FA transactions and project-related activities.
  3. Maintain in-depth understanding of end-to-end FA processes including Depreciation, Accumulated Depreciation, WIP, and FAR.
  4. Support Global FA processes as required and handle ad hoc business requests in line with stakeholder expectations.
  5. Review financial data and supporting documents to identify discrepancies, investigate root causes within defined procedures, and implement basic corrective actions or escalate appropriately.

Skills

Required

  • Graduate (Accounting/Finance preferred) with 0–3 years of experience in operations, finance, or a related role
  • Strong attention to detail, good analytical skills, and problem-solving ability to identify breaks and support timely resolution.
  • Good verbal and written communication skills; ability to collaborate within a team and with cross-functional stakeholders.
  • Proficiency in Microsoft Excel (trackers, reconciliations, basic analysis); familiarity with accounting/ERP tools is an advantage.
  • Ability to prioritize work, manage time effectively, and deliver in a fast-paced, deadline-driven BAU environment.
  • Willingness to learn new processes and tools; openness to change and continuous improvement.

Nice to have

  • reconciliation exposure is an advantage
  • familiarity with accounting/ERP tools is an advantage
  • exposure to RPA/automation concepts is a plus

What the JD emphasized

  • reconciliation exposure is an advantage
  • Awareness of ethical implications of using AI/automation in finance operations (data privacy, bias, transparency); exposure to RPA/automation concepts is a plus.