At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
About the Role
F5 is looking for a Business Systems Analyst III to join our team within the F5 Digital Organization. In this role, you will be a key contributor in designing, implementing, and optimizing Workday solutions and processes that support Sales Compensation programs. You will work at the intersection of business and technology, partnering with cross-functional stakeholders to translate complex business requirements into scalable, efficient solutions.
What You'll Do
- Serve as a subject matter expert for Workday and Sales Compensation systems, processes, and data flows
- Elicit, document, and analyze business requirements from stakeholders across Sales, Finance, HR, and Operations teams
- Translate business requirements into clear functional specifications, user stories, and process documentation
- Partner with engineering and development teams to design, test, and implement system enhancements and new capabilities
- Support the end-to-end sales compensation lifecycle, including plan configuration, calculations, reporting, and payouts
- Identify gaps, inefficiencies, and opportunities for process improvement within compensation operations
- Create and maintain detailed documentation including business process flows, data dictionaries, and system configuration guides
- Lead and facilitate working sessions, sprint reviews, and stakeholder meetings
- Define and execute UAT (User Acceptance Testing) plans, and coordinate testing with business stakeholders
- Support integrations between Workday and adjacent systems such as ServiceNow, Oracle EBS, and other enterprise applications
- Respond to, and help manage incidents. Participate in RCA activities and assist with defining SLOs and SLIs for business stakeholders
- Available for escalations outside office hours
What You'll Bring
- 5+ years of experience as a Business Systems Analyst or similar role, ideally in a technology or SaaS company
- Strong hands-on experience with Workday, particularly in HCM or related modules
- Experience working in Agile/Scrum environments; familiarity with tools like Jira and Confluence
- Excellent written and verbal communication skills, with the ability to bridge technical and business conversations
- Strong analytical and problem-solving skills with a data-driven mindset
- Ability to manage multiple priorities and work effectively in a fast-paced, cross-functional environment
- Experience writing user stories, use cases, and functional specifications
Required
- Experience with Sales Compensation programs, incentive plan design, or commission processing
- Experience with API integrations or familiarity with integration platforms
- Experience with Workday Integrations, Workday Extend, or Workday Studio
Preferred
- Familiarity with compensation tools such as Varicent, Xactly, Anaplan, or similar
Technical Skills & Technologies
The ideal candidate will have familiarity with some or all of the following:
- Workday — HCM, Integrations, Reporting
- T-SQL / SQL Server — writing and analyzing queries for data investigation, reporting, and validation
- REST APIs — familiarity with API integration patterns and troubleshooting
- Reporting & BI Tools — Snowflake, Tableau, or similar
- Agile Tooling — Jira, Confluence, or Azure DevOps
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or** @myworkday.com)****.**
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.