(can) Customer Service Desk Associate

Walmart Walmart · Retail · Mount Pearl, Netherlands

Customer Service Desk Associate role at Walmart Canada focusing on customer service, retail operations, and adherence to company policies. Responsibilities include processing refunds, exchanges, managing defective merchandise, and maintaining sales tax exempt records. The role involves direct customer interaction and front-end operations.

What you'd actually do

  1. Properly follows Refund Automation procedures according to Company guidelines.
  2. Properly completes all defective slips.
  3. Assists customers with information, refunds, exchanges and directions.
  4. Maintains sales tax exempt records.
  5. Ensuring all damaged merchandise is sent to Claims for processing.

Skills

Required

  • Age – 16 or older