(can) Food & Consumables Team Lead

Walmart Walmart · Retail · Granby, QC

This role is a Team Lead for the Food & Consumables department at Walmart, focusing on customer service, associate development, merchandising, and operational tasks. It involves assisting in leadership, responding to customer inquiries, ensuring task completion, and maintaining department presentation. The role also includes team huddles, scheduling support, training, and contributing to a safe work environment. It does not involve direct AI/ML development.

What you'd actually do

  1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
  3. Assesses the overall presentation of Food & Consumables Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
  4. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
  5. Review completed schedules with People Lead.

Skills

Required

  • Age – 16 or older

Nice to have

  • Customer Service
  • Leadership
  • Merchandising
  • Communication
  • Training