(can) General Merchandise Department Manager

Walmart Walmart · Retail · Brooks, AB

Department Manager at Walmart responsible for coordinating associates, ensuring salesfloor is stocked and zoned, providing customer service, and managing merchandise. This role involves team leadership, training, and maintaining a safe work environment.

What you'd actually do

  1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  2. Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
  3. Delegate, assist and follow-up on the completion of price changes and feature sets.
  4. Delegate, assist and follow-up on modular completion in assigned area.
  5. Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.

Skills

Required

  • Customer service
  • Team leadership
  • Merchandise management
  • Training and coaching
  • Problem-solving

Nice to have

  • Retail operations
  • Salesfloor management