(can) General Merchandise Department Manager

Walmart Walmart · Retail · Halifax, NS

Department Manager responsible for coordinating associates, ensuring salesfloor is stocked and zoned, assisting customers, and maintaining a safe environment. This role involves delegation, training, and coaching of team members to meet customer needs and operational goals.

What you'd actually do

  1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  2. Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
  3. Delegate, assist and follow-up on the completion of price changes and feature sets.
  4. Delegate, assist and follow-up on modular completion in assigned area.
  5. Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.

Skills

Required

  • Customer service
  • Team leadership
  • Merchandise management
  • Training and coaching