(can) Overnight Assistant Manager

Walmart Walmart · Retail · Halifax, NS

Assistant Manager role focused on driving store sales, managing operations, leading associates, ensuring customer service, and maintaining compliance with company policies and procedures. Responsibilities include sales analysis, operational planning, asset protection, customer relations, community involvement, associate development, and merchandise handling.

What you'd actually do

  1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures. Communicates sales results associates and guides interpretation of results.
  2. Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions through effective merchandise presentation, accurate and competitive pricing and store standards within Company policies and guidelines. Implements new store programs according to Company direction, while evaluating effectiveness to achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when needed.
  3. Executes and monitors asset protection and safety controls; maintains quality assurance standards; oversees safety and operational reviews while ensuring compliance with Walmart policies and procedures and with established safety, security, sales, financial and record keeping procedures and practices. Anticipates and proactively responds to compliance issues, including Total Loss/general controls.
  4. Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines to create a positive shopping experience. As a member of management, models, enforces, and provides direction to associates on friendly and helpful customer service approaches and techniques.
  5. Supports store initiatives to serve the community by participating in and supporting community events and developing relationships with key community groups. Participates in company-sponsored programs, events, and sustainability efforts for associates and customers to emphasize the store’s role as an integral part of the community.

Skills

Required

  • Sales and profit goal achievement
  • Budget management
  • Sales forecasting
  • Analysis of sales and financial reports
  • Operational planning
  • Delegation and direction
  • Merchandise presentation
  • Pricing strategies
  • Store standards
  • Company policy adherence
  • Asset protection
  • Safety controls
  • Quality assurance
  • Compliance management
  • Customer service
  • Community engagement
  • Associate leadership
  • Performance feedback
  • Disciplinary action
  • Merchandise handling
  • Cash control

Nice to have

  • Experience with OMNI and Total Store initiatives
  • Experience with specific areas like Front End, Back End, Fresh, or Operations
  • Cross-training proficiency

What the JD emphasized

  • drive profitable sales
  • manage store operations
  • lead Associates
  • ensure friendly, helpful service
  • drive profitable store sales
  • budget management
  • sales forecasts
  • controlling expenditures
  • operational plans
  • prioritizes, delegates and provides clear direction
  • optimal store conditions
  • accurate and competitive pricing
  • Company policies and guidelines
  • asset protection and safety controls
  • quality assurance standards
  • safety and operational reviews
  • compliance with Walmart policies and procedures
  • established safety, security, sales, financial and record keeping procedures and practices
  • compliance issues
  • Total Loss/general controls
  • Serves Customers as an ambassador
  • greeting customers
  • seeking their feedback
  • customer needs, complaints, and issues are resolved
  • Company guidelines
  • positive shopping experience
  • friendly and helpful customer service approaches and techniques
  • serve the community
  • participating in and supporting community events
  • developing relationships with key community groups
  • company-sponsored programs, events, and sustainability efforts
  • store’s role as an integral part of the community
  • Leads Associates
  • conducting regular store meetings
  • communicating operational direction and initiatives
  • OMNI and the Total Store
  • Drives engagement
  • recognizes and rewards accomplishments
  • provides opportunities for professional growth
  • Develops all associates
  • identifies high-potential associates
  • providing training and development
  • increase capability
  • Demonstrates Company values
  • holding Associates accountable
  • timely, honest, specific and respectful performance feedback
  • corrective and disciplinary action
  • Builds and manages relationships
  • supporting functions within the store and district
  • District HR Managers
  • Complies to all Company standards and procedures
  • handling all merchandise
  • alcohol, ammunition, narcotics, and high-ticket
  • appropriate cash controls
  • handling as much as two hundred and fifty thousand dollar per day