(can) Self Checkout Attendant

Walmart Walmart · Retail · Gander, NL

Role is a Self-Checkout Attendant at Walmart Canada, focusing on customer service, transaction assistance, and maintaining the self-service area. It involves educating customers, observing activities, responding to alarms, and managing technical issues. The role is customer-facing and operational within a retail environment.

What you'd actually do

  1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
  2. Educates customers on the correct and efficient use of self-service options, when applicable.
  3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
  4. Observing the activities of a customer to determine when and if assistance is needed.
  5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.

Skills

Required

  • Customer service skills
  • Ability to maintain a clean and organized area
  • Basic understanding of retail operations
  • Ability to follow protocols for alarms and logs

Nice to have

  • Experience with retail environments
  • Familiarity with self-service checkout technology