(can) Self Checkout Attendant

Walmart Walmart · Retail · Repentigny, QC

Customer-facing role responsible for assisting customers with self-checkout, maintaining the area, and handling basic operational tasks like EAS alarms and cash/technical issue escalations. Focuses on customer experience and efficient use of self-service options.

What you'd actually do

  1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
  2. Educates customers on the correct and efficient use of self-service options, when applicable.
  3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
  4. Observing the activities of a customer to determine when and if assistance is needed.
  5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.

Skills

Required

  • Age - 16 or older