(can) Stocking 2 Team Lead

Walmart Walmart · Retail · Granby, QC

Lead stocking and backroom operations, focusing on customer service, associate development, and operational efficiency within a retail environment.

What you'd actually do

  1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
  3. Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
  4. Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
  5. Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.

Skills

Required

  • Customer service
  • Team leadership
  • Operational planning
  • Merchandising
  • Communication
  • Problem-solving
  • Inventory management
  • Safety procedures

Nice to have

  • Associate development
  • Performance management
  • Recruiting