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**Job Function: **
Technology Product & Platform Management
**Job Sub Function: **
Technical Product Management
Job Category:
Scientific/Technology
All Job Posting Locations:
Beerse, Antwerp, Belgium, Zwijnaarde, Belgium
Job Description:
Position Summary
The CAR-T ERP & Systems Specialist supports the day-to-day execution and sustainment of ERP system operations within the Advanced Therapies (CAR-T) landscape. The role operates under the direction of the CAR-T ERP Business Owner and works in close collaboration with senior ERP systems specialists within the CAR-T ERP team. The position contributes hands-on expertise to system support, incident handling, access activities, and release execution across a validated, GxP-regulated, Vein-to-Vein supply chain environment.
Key Responsibilities
ERP System Support • Provide functional SAP ERP support for CAR-T manufacturing, Cryolab, warehousing, and distribution processes. • Act as first-line support for system questions and issues, performing analysis and escalating complex topics when required. • Support operational continuity across SAP EU2 and integrated systems within validated environments.
System Incident & Deviation Support • Execute system incident and deviation handling activities in line with approved SOPs and quality requirements. • Support documentation, tracking, and follow-up of incidents to ensure timely resolution and audit readiness.
User Access & Role Support • Support user access and role management activities in SAP EU2, including access requests, role reviews, and documentation. • Coordinate with key users, approvers, and IT support teams to ensure compliant and timely access provisioning.
SAP Release & Change Support • Support SAP release execution activities, including testing, documentation updates, and post-release stabilization. • Assist senior team members during release preparation, cut-over, and hypercare phases.
Process & Documentation Support • Maintain and update system documentation, work instructions, and SOPs related to ERP processes. • Support training material updates and knowledge sharing within the CAR-T ERP community.
Collaboration & Ways of Working
• Works day-to-day as part of the CAR-T ERP systems team, in close collaboration with senior ERP systems specialists. • Operates under guidance from the CAR-T ERP Business Owner, who retains accountability for ERP vision, roadmap, and domain decisions. • Collaborates with Manufacturing, Supply Chain, Quality, IT, and external partners in a regulated Advanced Therapies environment.
Scope & Decision Making
• Executes assigned activities within clearly defined processes, SOPs, and escalation paths. • No budget, people management, or strategic decision accountability. • Growing autonomy expected as experience increases, within established governance.
Qualifications & Experience
Required • Bachelor’s degree or equivalent experience in IT, Engineering, Life Sciences, or Supply Chain. • Hands-on experience with SAP ERP or comparable enterprise systems. • Experience working in regulated (GxP) environments or strong willingness to learn.
Preferred • Exposure to Advanced Therapies, biologics, or patient-centric supply chains. • Experience supporting manufacturing or quality-critical systems.
Required Skillset & Behavioral Competencies
• Ability to explain complex system or process topics in clear, simple, and structured language to diverse stakeholders. • Strong capability to understand and navigate complex system landscapes and interdependencies. • Natural curiosity and eagerness to investigate system architecture, data flows, and root causes of issues. • Strong stakeholder orientation, with the ability to build trust and maintain effective working relationships across functions. • Well-organized and structured working style, with attention to detail and follow-up. • Punctual, reliable, and able to manage priorities and commitments in a disciplined manner. • Comfortable working in a regulated environment with a high focus on compliance and documentation.
Internal Mobility – Development Perspective
This role is well suited for employees seeking to build deep expertise in ERP systems within Advanced Therapies. It provides hands-on exposure to SAP, validated system operations, and cross-functional collaboration, with coaching from senior team members and the ERP Business Owner, supporting progression toward senior specialist or domain expert roles. #RPOEMEA
**Required Skills: **
Preferred Skills:
Agile Product Development, Analytical Reasoning, Coaching, Collaborating, Competitive Landscape Analysis, Critical Thinking, Customer Alignment, Demand Forecasting, Human-Computer Interaction (HCI), Organizing, Product Development, Product Improvements, Product Strategies, Requirements Analysis, Research and Development, Software Development Life Cycle (SDLC), Software Development Management, Stakeholder Management, Technical Credibility, Technical Writing, Technologically Savvy