**At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. **
**Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. **
**When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. **
Increase your earning potential with a $2,500 Sign-On Bonus! Ask your Recruiter for more details!
This position is based out of our Richardson, TX office.
**Salary range: $69,700K - $105,000K **_(commensurate with experience and location/job market)_
**Work schedule/hybrid structure: **Core hours are Monday - Friday, 8:00 AM to 4:30 PM CST – 3 days In-Office/week. Flexibility may be needed to support early or late shifts based on business needs.
**Orientation period (Training and Transition Schedule – 6 months): **Monday – Friday, 8:00 AM to 4:30 PM CST; up to 4 days In-Office/week until fully oriented.
Come grow with GEICO’s Casualty Claims Team! It’s an exciting time!
We’re in search of highly motivated Casualty Claims Examiners with prior casualty and bodily injury experience, in private passenger automotive liability claims, looking to help deliver world-class service to our clients.
In this role, you will have an opportunity to work with a thriving team of professionals experienced in attorney represented automobile liability claims. As a Casualty Claims Examiner, your ability to provide exemplary service and technical expertise to resolve various types of injury claims is key. Your team will manage complex investigations, coverage determinations, liability assessments, and bodily injury claim resolutions—through both settlement and litigation. You will play a pivotal role in delivering operational excellence by resolving claims with the highest level of customer service. The ideal candidate has a demonstrated willingness to learn, is open to feedback and adapts well to change.
Job Requirements
- **Minimum five (5) years of highly successful Bodily Injury claims handling experience **
- Must have prior private passenger automotive liability claims experience
- Must have an active Adjuster license at time of hire
- Outstanding customer service and professional communication skills, both oral and written
- Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Insurance Code
- Exceptional negotiating skills
- Proficient computer skills with ability to function in all Microsoft Office Programs
- Highly organized
- Ability to multi-task and prioritize successfully in a fast paced, high-volume environment
- Litigation handling experience, preferred but not required
- Demonstrated ability to exercise good judgement
**GEICO offers a hybrid work model that is designed to support flexibility. This position will have in-office requirements 3 times a week after successful completion of the orientation period. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the business unit. **
Job Duties and Responsibilities
- Provide customer service to our policyholders and those who may become our policyholders that exceed their expectations and deliver on the GEICO promise, communicating and guiding them through the claims process
- Assure coverage for each loss and all policy provisions before processing payments
- Investigate all aspects of the claim to determine liability percentage and legal responsibility
- Identify and evaluate claims indicators of fraud and escalate as appropriate
- Utilize all claims tools provided to properly evaluate liability and extent of damages
- Evaluate damages in accordance with investigative findings and establish value to pay only what is owed
- Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned from letter of representation through settlement or verdict.
- Authorize negotiated payment for established damages within your designated authority
- Submit requests for authority on evaluations that exceed your personal, assigned authority
- Ensure all compliance requirements are met in a timely and professional manner and in accordance with guidelines
- Adjust reserves adequately on all new and existing claims
- Participate as an active member of claims forums as required
- Communicate findings to claims management team as required or as may be needed depending on high exposure or unusual loss findings
- Perform other duties as may be assigned
As a recruiter, I will only contact you through a @geico.com email address and will never ask you for financial information during the hiring process. If you think you are being scammed or suspect suspicious activity during the hiring process, please contact us at cybersecurity@geico.com
litigation, auto liability, liability claims, bodily injury, casualty
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At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.
We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.