At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
This position is Remote. The work consists of 70% in the field and 30% virtual. Make a real difference when it matters most. Are you ready to step into a role where you help people get back on the road after life throws them a curveball? As a Catastrophe Field Auto Adjuster, you’ll be the trusted face of our company, traveling nationwide to support customers affected by catastrophic events like floods, hurricanes, and wildfires. Whether it’s a car, motorcycle, ATV, RV, or even a boat, you’ll investigate damage, review policies, and help customers move forward by settling moderately complex claims with care and confidence. This is more than a desk job—it's a dynamic blend of in-the-field action and virtual collaboration, giving you the flexibility to work from anywhere while making a real impact on the ground.
This role follows a 10-day on and 4-day off schedule, with 12-hour workdays throughout the year.
What You’ll Do:
- Travel across the country to assess vehicle damage and support customers during times of crisis
- Review policy coverage, investigate claims, and document your findings
- Prepare or validate repair estimates using industry-leading tools
- Negotiate and settle claims with empathy and efficiency
- Capture detailed notes, decisions, and supporting documentation in the claims system
- Balance your time between virtual assignments and in-person inspections (70% field, 30% virtual)
What You Bring:
- A passion for helping people and solving problems
- 2+ years of claims or auto damage experience (preferred)
- Proficiency with estimating software such as CCC or Mitchell
- Knowledge of vehicle repair techniques, including paintless dent repair
- Strong analytical, negotiation, and conflict resolution skills
- Ability to work independently in a fast-paced, unpredictable environment
- A minimum internet bandwidth of 50 MB down/5MB up is required for home-based employees.
Why Join Us?
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you'll enjoy a Total Rewards package that includes:
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.
Note: This position is not available to residents of Puerto Rico, California, Alaska, or Hawaii.
Notice of Licensing Requirements
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
Sign on Bonus
You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
#LI-CB1
Skills
Analytical Thinking, Auto Collision Repair, Auto Estimating, Business Communications, Claims Administration, Claims Resolution, Claims Review, Client Facing, Customer Centricity, Damage Assessment, Decision Making, Digital Literacy, Document Examination, Fraud Investigations, Learning Agility, Prioritization, Results-Oriented, Vehicle Repairs
Compensation
Base compensation offered for this role is $56,000-$100,000 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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