Ch & at Ep/nv Supply Chain Lead

Johnson & Johnson Johnson & Johnson · Pharma · Wien, Austria

This role leads end-to-end supply chain performance for Johnson & Johnson's MedTech division in Switzerland and Austria, focusing on aligning global strategy with local execution. The leader partners with Commercial, owns customer service, manages disruptions, and drives continuous improvement and digitalization initiatives within a regulated healthcare environment. Requires 10+ years of supply chain experience, strong business acumen, and experience in regulated industries.

What you'd actually do

  1. Lead and implement the end-to-end supply chain strategy for CH & AT, ensuring alignment with global EP/NV priorities and delivering strong service, cost efficiency, inventory optimization, and cash flow performance.
  2. Partner closely with Commercial leadership to support business growth, ensuring supply reliability, launch readiness, deal enablement, and effective portfolio lifecycle management, including participation in tenders and selected customer interactions.
  3. Own customer service performance and customer experience, including the creation and tracking of key service KPIs (OTIF, fill rate, lead times), and the implementation of corrective actions and continuous improvement plans.
  4. Act as the main Supply Chain representative in cross-functional collaboration, partnering with Planning, Customer Service, Distribution & Transportation, Manufacturing, Procurement, Quality, Regulatory Affairs, and Finance
  5. Manage supply disruptions and escalations, coordinating with regional planning teams to resolve shortages, ensure allocation decisions, and implement recovery plans aligned with commercial priorities.

Skills

Required

  • end-to-end supply chain experience
  • leading supply chain operations
  • IBP / S&OP processes
  • enterprise decision-making
  • medical devices, healthcare, or regulated industries
  • end-to-end supply chain processes
  • planning
  • logistics
  • inventory management
  • customer service
  • business and financial acumen
  • lead cross-functional initiatives and transformations
  • influencing skills
  • align senior stakeholders
  • Quality and Regulatory Affairs functions

Nice to have

  • APICS
  • IBF
  • PMP
  • Lean
  • Six Sigma
  • Analytical Reasoning
  • Controls Compliance
  • Demand Forecasting
  • Demand Planning
  • Developing Others
  • Distribution Resource Planning (DRP)
  • Execution Focus
  • Financial Competence
  • Inclusive Leadership
  • Inventory Optimization
  • Leadership
  • Manufacturing Flow Management
  • Materials Handling
  • Operational Excellence
  • Organizing
  • Procurement Policies
  • Strategic Supply Chain Management
  • Supply Planning
  • Team Management

What the JD emphasized

  • Experience in medical devices, healthcare, or regulated industries is required.