Chief of Staff, Apac Delivery

Uber Uber · Consumer · Sydney, Australia · People & Places

Chief of Staff role partnering with a Regional General Manager for Delivery in APAC, focusing on strategy, operations, and team effectiveness. The role involves thought partnership, driving focus, orchestrating leadership team operations, and ensuring priorities translate into action. A key aspect is accelerating AI impact within the organization.

What you'd actually do

  1. Thought Partnership: Serve as a thought-partner to the RGM and leadership team on key strategic and operational priorities, helping shape direction and pressure-test ideas.
  2. Leadership engagement: Design and lead key leadership forums and interactions ensuring the APAC Delivery LT and cross-functional LT is highly effective in delivering on strategies.
  3. Executive Voice & Comms: Shape and deliver clear, compelling communication on priorities, performance, and change initiatives on behalf of the RGM to a variety of audiences.
  4. AI Acceleration: Directly accelerate and amplify AI impact within the leadership team and the broader organization.
  5. Ambiguous Problem Solving: Lead select, high-priority, and often ambiguous projects that do not have a natural home.

Skills

Required

  • 8+ years experience driving business impact in operations, strategy, or program management within fast-paced, matrixed organizations.
  • Strategic Business Acumen: The ability to see the "big picture" and navigate complex internal structures to drive results.
  • Influence & Presence: High discretion and the ability to influence senior stakeholders, discerning when to push and how to craft narratives and agendas that gain buy-in.
  • Exceptional operational rigor: highly organized, fast paced operator, effective in driving follow through among large and senior teams
  • Excellent AI Fluency: ability to leverage AI effectively to drive impact in leadership teams and accelerate adoption throughout the organization
  • Cross-functional execution skills: driving initiatives and influencing stakeholders without formal authority.
  • Excellent written communication skills: Expert written and verbal skills, with a knack for turning complex data into clear, persuasive stories and actionable recommendations for senior leadership and diverse audiences.

Nice to have

  • Experience supporting a VP, Regional GM, or senior functional leader in a Chief of Staff or Strategy & operations capacity
  • Familiarity with marketplace, delivery, mobility, e-commerce, or other operationally intensive business models.

What the JD emphasized

  • 8+ years experience
  • Exceptional operational rigor
  • Excellent AI Fluency