Chief of Staff - Mai Search Fundamentals

Microsoft Microsoft · Big Tech · Redmond, WA +1 · Technical Program Management

Chief of Staff for the MAI Search Fundamentals team, responsible for operational excellence, decision-making, and fostering a high-performing culture. This role involves aligning cross-functional initiatives, managing business rhythms, and ensuring execution of strategic priorities. Requires broad knowledge of service infrastructure (Search & AI preferred) and experience driving large technical initiatives.

What you'd actually do

  1. Architect, develop, and carry out the rhythm of business (ROB), while also driving business strategy initiatives. You’ll also execute business plans to ensure continuous operations.
  2. Partner closely with MAI Leadership to drive strategic planning, execution, and alignment across groups.
  3. Provide leadership support by ensuring business activities are aligned with their goals. This will involve leading multiple workstreams, leveraging key partnerships to drive leadership agenda. Serve as a trusted advisor and thought partner to leadership, enabling clarity and focus.
  4. Manage executive level communications with a variety of internal audiences. Drive change management across the organization. Focus on improving employee engagement to drive impactful internal and external comms, meetings, AMA (Ask Me Anything) and other applicable communications.
  5. Support organizational health efforts, including culture, inclusion, and team effectiveness.

Skills

Required

  • Bachelor's Degree
  • 8+ years experience in engineering, product/technical program management, data analysis, or product development
  • 3+ years people management experience
  • 6+ years of experience managing cross-functional and/or cross-team projects

Nice to have

  • Bachelor's Degree
  • 15+ years experience engineering, product/technical program management, data analysis, or product development
  • 6+ years people management experience
  • 10+ years of experience managing cross-functional and/or cross-team projects
  • 5+ years of prior Chief of Staff experience supporting executive leadership
  • 5+ experience of engineering or technical program management in large scale service infrastructure, preferably in search, advertising, AI
  • 1+ year(s) of experience reading and/or writing code

What the JD emphasized

  • broad knowledge about service infrastructure (Search & AI preferred)
  • track record in driving large technical initiatives
  • managing cross-functional and/or cross-team projects
  • engineering or technical program management in large scale service infrastructure, preferably in search, advertising, AI