City Operations Manager, Av Fleets - Los Angeles

Uber Uber · Consumer · Los Angeles, CA · Operations

Uber is seeking an Operations Manager for its Autonomous Vehicle (AV) Fleets in Los Angeles. This role focuses on leading the scaled deployment and ongoing operations of AV fleets, managing fleet partners, resolving operational issues, and cultivating external partnerships. The position requires strong operational and technical aptitude, with a focus on driving asset utilization, uptime, and best-in-class fleet economics. The role involves working with cross-functional teams, analyzing data to identify trends and solutions, and ensuring the success of AV fleet operations in a new market.

What you'd actually do

  1. Lead our fleet partners through scaling fleet supply, and support ongoing operations in your region with cross-functional partners
  2. Act as the main point of contact for the fleet partner, managing escalations and driving resolutions for any operational issues
  3. Understand the service and support ecosystem for vehicle fleets, the challenges our AV partners face in providing these services, and help create a clear plan to address opportunities for improvement
  4. Cultivate partnerships with external partners ranging from incumbent fleet operators to infrastructure developers to software providers, and other market participants (e.g. OEMs, real estate and charging partners, data centers, etc).
  5. Work closely with Uber cross-functional teams to identify and resolve dependencies to your markets’ roadmap, highlight resource requirements, help inform budgets, help define KPIs, and be accountable for performance

Skills

Required

  • Operations Management
  • Program Management
  • Fleet Operations
  • Logistics
  • Excel/Google Sheets

Nice to have

  • AV Operations
  • launching AV Operations in new markets
  • project development and implementation
  • partner management
  • Data-driven decision making
  • business judgment
  • analytical thinking

What the JD emphasized

  • 4 years Operations Management or Program Management experience
  • 2+ years of Fleet Operations and/or Logistics experience
  • Minimum 2 years AV Operations experience preferred
  • Experience launching AV Operations in new markets