Civics Analyst, Trust and Safety

Google Google · Big Tech · Washington, DC +1

This role focuses on analyzing geopolitical developments and emerging technologies, including Generative AI, to anticipate their impact on civics features. The analyst will develop risk profiles, run scenario-planning exercises, and serve as a subject matter expert during escalations and crisis events, primarily within the Trust and Safety domain. The role requires strong stakeholder management and cross-company collaboration to ensure election integrity and shape public communications.

What you'd actually do

  1. Work with cross-functional and product partners to drive the end-to-end cross-company process around key civic events with attention to detail.
  2. Lead cross-company initiatives and working groups, partnering with Government Affairs and Public Policy (GAPP), Legal, Product, Communications (Comms), Marketing, and Security to drive a cohesive process around key civic events related to the United States (US) and EMEA.
  3. Track relevant workstreams, action items, and follow-ups to ensure appropriate next steps are owned and executed.
  4. Analyze geopolitical developments and emerging technologies, such as Generative Artificial Intelligence (AI), to anticipate impact on civics features while developing risk profiles and running scenario-planning exercises and tabletop simulations to improve company-wide readiness.
  5. Serve as a subject matter expert during escalations and crisis events, providing guidance and working with the incident team to ensure rapid and effective resolution.

Skills

Required

  • Bachelor's degree or equivalent practical experience
  • 7 years of experience in trust and safety, risk management, public policy, government, international relations, information ecosystems, or other related field

Nice to have

  • Experience leading complex, cross-functional programs and influence stakeholders without direct authority
  • Experience managing rapid-response situations, escalations, or crisis management effectively
  • Experience preparing briefing materials and communicating complex topics clearly to executive audiences
  • Experience analyzing domestic and international civics issues to understand their potential impact on a global technology company
  • Understanding of the online information ecosystem, including abuse vectors, safety policy, and societal discourse, to inform risk mitigation strategies
  • Ability to operate independently and manage multiple projects simultaneously in a changing environment with excellent critical thinking skills

What the JD emphasized

  • cross-company process
  • key civic events
  • cross-company initiatives
  • key civic events
  • risk profiles
  • scenario-planning exercises
  • tabletop simulations
  • escalations
  • crisis events