Claim Specialist - Wccs Deployed

State Farm State Farm · Insurance · Cincinnati, OH +7 · Claims and Investigation

State Farm is hiring Claim Specialists to handle homeowners, commercial, and large loss claims from natural disasters and weather-related events. This role involves meeting insureds, explaining coverage, estimating damages, and guiding customers through the claims process. It requires extensive travel throughout the U.S. and involves physical demands such as climbing ladders and crawling in tight spaces. Candidates need strong customer service and decision-making skills, a valid driver's license, and may need to obtain adjuster licenses.

What you'd actually do

  1. When you join our team, you can feel good knowing you are helping our customers recover from the unexpected.
  2. This position is for a Weather and Catastrophe Claims Services (WCCS) Claim Specialist, primarily handling homeowners, commercial and large loss claims from natural disasters and/or weather-related events.
  3. WCCS Claim Specialists may also work Fire claims with assignments to Fire Proximity territories and/or In-Office operations as business demands.
  4. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable® service.

Skills

Required

  • Excellent customer service and decision-making skills
  • Physical agility to allow for: walking; bending, reaching, kneeling, squatting, stooping, frequent lifting, carrying, unfolding, and climbing a ladder; ability to utilizing appropriate equipment in accordance with safety guidelines to traverse roofs at various heights and pitches for inspection of both residential and commercial structures; ability to crawl in tight spaces to gather information needed during the adjustment of a claim.
  • Ability to complete Rope and Harness Safety Training (RAST).
  • A valid driver's license is required

Nice to have

  • Xactimate, XactContents
  • Bachelor’s degree in a related field
  • Relevant claims adjusting experience and/or construction background
  • REAL ID

What the JD emphasized

  • extensive travel throughout the U.S.
  • extensive overnight travel throughout the U.S
  • must be willing to relocate at your own expense