Claims Service Specialist

GEICO GEICO · Insurance · Katy, TX

This role is for a Claims Service Specialist at GEICO. The primary responsibilities include collecting accident facts, investigating claim details, and gathering statements from involved parties to assist policyholders. The role requires 12+ months of claims liability experience and strong communication and computer skills. It offers a hybrid work model after initial training and potential for salary increases.

What you'd actually do

  1. collect facts about the accident
  2. investigate claim details
  3. collect statements from involved parties

Skills

Required

  • 12+ months of claims liability- making coverage and liability decisions experience required
  • Ability to effectively communicate, verbally and in writing
  • Ability to work and grow in a fast-paced, high-volume call center environment
  • Willingness to learn new skills and ability to adjust to changes quickly
  • Open to feedback to support your performance and development
  • Solid computer and multi-tasking skills
  • Minimum of high school diploma or equivalent

Nice to have

  • An associate’s degree or higher
  • Active Adjusters insurance license

What the JD emphasized

  • 12+ months of claims liability- making coverage and liability decisions experience required