Claims Service Specialist

GEICO GEICO · Insurance · Melville, NY

This role is for a Claims Service Specialist at GEICO, focusing on customer service, investigating claims, and supporting policyholders. It involves collecting facts, investigating details, and gathering statements after accidents. The role requires strong customer service skills, computer multitasking, and the ability to work in a fast-paced call center environment. Training is provided for the claims process.

What you'd actually do

  1. Collect facts about the accident
  2. Investigate claim details
  3. Collect statements from involved parties
  4. Assist our policyholders when they need us the most – during an accident

Skills

Required

  • Ability to commute to our Melville NY location
  • Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
  • Solid computer multitasking skills
  • Ability to work comfortably and grow in a fast-paced, high-volume call center environment
  • Minimum of high school diploma or equivalent
  • Eagerness to explore new skills and openness to different career paths