Client Account Manager (madrid)

xAI xAI · AI Frontier · Remote · Sales

Seeking an experienced FTE Account Manager to join xAI's Spanish market sales team to drive growth by collaborating with advertisers, recommending best practices, developing campaigns, and optimizing advertising programs using internal tools. The role involves educating clients on X's advertising products, resolving campaign issues, and providing feedback to product teams.

What you'd actually do

  1. Collaborate with advertisers to understand their objectives, recommending best practices, and developing effective campaigns
  2. Educate and consult to demonstrate how to use X’s advertising products
  3. Execute, optimize, and analyze advertising programs using internal tools and dashboards
  4. Resolve campaign issues in a timely and productive manner, and identify and implement process improvements
  5. Collaborate with a wide range of cross-functional teams and internal stakeholders in order to deliver the best results for our advertisers

Skills

Required

  • digital marketing programs
  • Spanish communication
  • product knowledge
  • optimization skills
  • analytical skills
  • customer relationship management
  • conflict resolution
  • presentation skills
  • attention to detail
  • digital marketplace understanding
  • competitive landscape understanding

Nice to have

  • English communication

What the JD emphasized

  • 7+ years of experience managing digital marketing programs for advertisers or their agencies
  • Excellent communication skills in Spanish (and preferably English)
  • Strong product knowledge, optimization and analytical skills
  • Demonstrated ability to create, develop, and enhance customer relationships
  • Ability to manage large customer relationships and manage through conflict, driving groups to collective business decisions.
  • Proven track record translating marketing objectives into results for advertisers
  • Demonstrated experience effectively optimizing marketing campaigns by analyzing performance and recommending adjustments to key performance drivers
  • Strong presentation skills, attention to detail, and a bias for proactively resolving issues
  • Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
  • Must have a strong understanding of the digital marketplace and understanding of the competitive landscape in which we operate.