About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
The Client Consulting Analyst, Visa Consulting & Analytics will work on consulting engagements for Visa clients in Visa’s Australia, New Zealand and Pacific Islands region, enabling portfolio growth and improved profitability in clients’ payment card businesses.
Typically 2-4 months in duration and running in parallel, potential projects could include portfolio management diagnostics, assessments of digital product and marketing strategize, development of industry landscape evaluations and best practices, and optimization of client customer experience and supporting processes.
The Client Consulting Analyst will be responsible for supporting components of client engagements / consulting projects. Typically, this will involve the Client Consulting Analyst interacting with the project team (including Visa and client members), gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing compelling project reports and supporting the execution of recommendations. The full range of responsibilities are detailed below:
Responsibilities:
- Support the preparation of client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
- Prepare project materials including interview guides, data requirements, concepts, frameworks
- Collecting and analyse inputs such as client information, data, processes, policies, competitive and environmental information
- Conduct industry research, drawing on Visa and partner resources as well as colleagues to identify global best practices and distil insights relevant to the client problem at hand
- Create, develop and maintain models, contribute to IP creation and standardised VCA offerings
- Continuously build knowledge, surface new insights, and contribute to thought leadership pieces
- Identify solutions and recommendations that address client objectives and result in performance improvement
- Create compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
_This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. _
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications:
- 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).
Preferred Qualifications:
- 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
- The ideal candidate will be interested in the payments industry and keen to work alongside an experienced team in gaining a deeper understanding. You will be intellectually curious and data-driven, always seeking to understand and solve complex challenges. Contributing to strategic engagements and influencing client outcomes is a key motivation for you.
Specific skills and experience you will bring are:
- Superior analytical and problem solving skills, with demonstrated intellectual and analytical rigor.
- Strong team orientation, collaborative, diplomatic, and flexible, able to work effectively in a matrixed organization.
- Interest in developing presentation skills, building on strong oral and written capabilities.
- Self-motivated, results-oriented individual with the ability to progress multiple analyses concurrently.
- Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data.
- Strong detail orientation, ensuring the highest level of quality/rigor in reports and data analysis
In addition, you will ideally bring the following:
- Experience in financial services (banking, payments, investments).
- Financial modelling experience, including scenario analysis, business case development, financial statement modelling, market sizing and opportunity prioritization.
- Team-based, cross-functional collaboration skills and the ability to work with different teams such as client relationship, product, and innovation teams.
- Program/Project management skills including the ability to contribute to multiple projects running in parallel.
- Analytical and research skills including desktop research and stakeholder interviews to synthesize materials on a variety of topics.
- Technical Skills including facility with the MS Office suite of products (primarily Excel, Word, and PowerPoint).
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.