Client Partner - Ecommerce & Retail

Meta · Big Tech · Bangalore, India

Client Partner role focused on driving adoption of Meta's performance and brand building solutions in the eCommerce & Retail sector. Requires strong industry understanding, analytical skills, and stakeholder management. The role involves managing client relationships, developing vertical strategies, and achieving sales goals. While not directly building AI, the candidate is expected to have demonstrated ongoing AI skill development, understand emerging AI technologies, and be able to integrate AI tools to optimize workflows and adhere to ethical AI practices.

What you'd actually do

Manages and nurtures long term relationships with key stakeholders in large eCommerce & Retail advertisers and will lead Meta's foray in these accounts
Analyze and understand industry variables and articulate the role of Meta in client’s marketing/business objectives
Develop and execute the vertical strategy to ensure growth and achievement of revenue on key products in the book of accounts
Create and deliver compelling Meta proposition using client industry knowledge, market trends, and case studies to clearly communicate the Meta platform value proposition and inspire action
Ensure that our clients receive the highest level of sales and operational customer service, and be the voice of the vertical in the organization

Skills

Required

7+ years of experience in Marketing/ Brand/ Product Management/ Sales
An entrepreneurial mindset and experience of setting up projects/businesses combined with a ‘hands on’ approach
Resilience to drive agenda in a volatile & dynamic high-growth environment
Analytical skills to break a marketing problem down to solutions and impact measurement, to effectively manage time, reach decision-makers and quickly determine opportunity potential
Knowledge of media, online advertising and agencies
Experience presenting strategic recommendations to and influencing CXO-level stakeholders
Proven skill of effective collaboration and influencing across internal and client teams to deliver outcomes
Experience in Marketing, Digital Marketing, or Sales
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration)
MBA or equivalent advanced degree
Experience with senior client-facing engagement
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

Nice to have

staying current with emerging AI technologies

What the JD emphasized

Experience collaborating with cross-functional partners and influencing key decision-makers are critical for success here
Demonstrated ongoing AI skill development
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact
Experience adhering to and implementing responsible, ethical AI practices

Read full job description

Meta is seeking a Client Partner to evangelize and drive adoption of Meta's performance and brand building solutions to leading players in eCommerce & Retail. This individual works closely with a Client Solutions Manager & cross functional partners to drive Meta’s latest solutions. The candidate will have experience working with the Retail/E-commerce advertisers, Industry understanding, analytical skills, priority management, and stakeholder management. Experience collaborating with cross-functional partners and influencing key decision-makers are critical for success here. This is an opportunity to be part of a growing team,

Responsibilities

This role manages and nurtures long term relationships with key stakeholders in large eCommerce & Retail advertisers and will lead Meta's foray in these accounts Analyze and understand industry variables and articulate the role of Meta in client’s marketing/business objectives Develop and execute the vertical strategy to ensure growth and achievement of revenue on key products in the book of accounts Create and deliver compelling Meta proposition using client industry knowledge, market trends, and case studies to clearly communicate the Meta platform value proposition and inspire action Ensure that our clients receive the highest level of sales and operational customer service, and be the voice of the vertical in the organization Achieve sales, new customer acquisition, customer satisfaction, and pricing and yield goals Collaborate with internal, cross market/regional teams to ensure product improvement, transfer knowledge, improving process/client relationship

Qualifications

7+ years of experience in Marketing/ Brand/ Product Management/ Sales An entrepreneurial mindset and experience of setting up projects/businesses combined with a ‘hands on’ approach Resilience to drive agenda in a volatile & dynamic high-growth environment Analytical skills to break a marketing problem down to solutions and impact measurement, to effectively manage time, reach decision-makers and quickly determine opportunity potential Knowledge of media, online advertising and agencies Experience presenting strategic recommendations to and influencing CXO-level stakeholders Proven skill of effective collaboration and influencing across internal and client teams to deliver outcomes Experience in Marketing, Digital Marketing, or Sales Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies MBA or equivalent advanced degree Experience with senior client-facing engagement Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)