Client Relationship Executive (CRE) – Retail / Mass Merch
Business Development and Account Management | Strategic Relationship Management
Same job available in 7 locations
Atlanta, Georgia, United States
Charlotte, North Carolina, United States
Chicago, Illinois, United States
Dallas, Texas, United States
Houston, Texas, United States
San Francisco, California, United States
Tulsa, Oklahoma, United States
Position Summary
Are you driven by a passion for spearheading industry-leading business development initiatives? Do you excel in cultivating business relationships with clients? If so, a career as a Client Relationship Executive could be the role of a lifetime for you. Deloitte is seeking high-performing, entrepreneurial professionals to drive strategic relationships and business development with our most sophisticated retail clients, with a focus on AI & Engineering services. The CRE will drive demand-generation through the depth and breadth of relationships at designated clients, leading to net-new value and growth for Deloitte.
Key Responsibilities
- Build and own relationships with key Information Technology executives and decision-makers at all levels
- Execute against relationship strategies by monetizing relationships to drive value and impact
- Identify demand with an Engineering lens and craft solutions that meet client needs to support fulfillment of personal and account white space goals
- Drive exploratory conversations with clients that reflect our business’ storefront offerings
- Identify and pursue new (“greenfield” and “white space”) opportunities, leveraging personal, professional, and firm networks
- Represent “voice of customer” by bringing deep client, technology, and industry knowledge throughout sales lifecycle
- Collaborate and team across industries and sectors and with Lead Client Service Partners and others to drive growth
- Be a market sensor—providing proactive feedback on market shifts, competitive insights, technology buying patterns, and “voice of the customer”
- Understand client’s buying processes and budget cycle, as well as the client’s business and strategic priorities
- Translate high-level business challenges into potential technology solutions to help drive growth
- Connecting Deloitte’s Engineering capabilities and assets to client strategy, challenges and executive priorities
- Contribute to client and industry knowledge to development of account strategy and proactively understand relevant case studies and offerings
Basic Qualifications
- Bachelor’s degree (preferably Engineering related)
- 10+ years of professional experience
- 5 years’ minimum experience in Retail and Retail Technology
- Limited immigration sponsorship may be available
- Ability to travel 0-20%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred Qualifications
Education: MBA
Experience:
- 5+ years’ experience as a relationship and/or business development professional serving Retail / Mass Merch
- Strong professional services sales management knowledge and experience
- Proven track record in selling and/or delivering IT Consulting and Technology Services
- Experience and credibility in retail industry business issues, solutions and the application of those solutions in retail space.
- Ability to present and communicate complex ideas formally and informally from middle management to C-Suite executives with strong networking and relationship building skills.
- Conversant in Software Development Lifecycle (SDLC), Agile Ways of Working, and various frameworks for implementing Custom Engineering solutions
- Demonstrable relationship building experience, which increased account penetration and led to increased revenue opportunities with new and existing clients—as well as ability to leverage pre-existing network of clients or contacts in the marketplace
- Working knowledge of competitive and teaming landscape; proven ability to influence cross-functional teams
- Display ability to build relationships with client stakeholders across geographies
- Success in playing a leading role within an account team framework (i.e., working effectively with Lead Client Service Partners, Service Line/Industry leaders, practitioners, and other business development professionals)
For individuals assigned and/or hired to work in California, Colorado, Hawaii, Illinois, New Jersey, Maryland, Massachusetts, Minnesota, Nevada, New York state, Washington State, and Washington, DC, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $151,400 to $311,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation:
https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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**Benefits**
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
**Our people and culture**
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
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**Professional development**
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see [www.deloitte.com/us/about](http://www.deloitte.com/us/about) for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. **Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers**
Requisition code: 324327
Job ID 324327