The Client Solutions Manager is a strategic solution-driver with a focus on driving revenue, advertiser education & advertiser satisfaction. This role is responsible for optimizing complex opportunities and using data and analytics to build consultative and technical solutions for our customers, providing business insights, driving revenue, advertiser education, and satisfaction through a consultative, data-driven approach.
Responsibilities
Identify, create, and implement marketing solutions grounded on achieving measurable business results for our clients Manage strategic marketing conversations with clients, agencies, and partners (media, creative, measurement partners, martech, etc.) Advise clients on media and creative strategy, planning, measurement and optimization of campaigns to deliver against Key Performance Indicators Use data and insights to guide strategy and implementation of Meta solutions against client's marketing objectives Manage internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities) Work and collaborate with a varied group of internal cross-functional teams, managing complex workstreams Manage a portfolio of clients with a cross-selling mindset and revenue driven goals
Qualifications
Degree in Business Administration, Economics, Engineering, Marketing or similar 6+ years experience working directly in analytics, marketing/media and/or consulting firms, and demonstrated leadership skills Fluency in both Portuguese and English, as the role supports clients in Portuguese-speaking markets and requires collaboration with English-speaking internal teams Experience using a consultative sales approach to identify client needs and recommend tailored solutions Experience building client and partner relationships that drive adoption of recommended solutions Effective and creative problem-solving and decision-making skills Experience and passion for working with numbers, analyzing large datasets and delivering actionable insights Ability to travel as needed for client and partner meetings (up to 20%) Experience working with Performance Marketing Experience to communicate, collaborate and work effectively in a team, with cross-functional teams and with multiple layers within the organization (internally and externally) Experience in Meta’s advertising solutions and other digital advertising platforms Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) Experience using AI tools Master's degree or postgraduate degree Experience or interest in ad tech, working with data, and knowledge of Python, SQL, and/or statistical packages Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies