Client Value Partner - Retail

Celonis Celonis · Data AI · New York, NY · Value Engineering

Celonis is seeking a Client Value Partner for the Consumer Packaged Goods (CPG) sector to act as a strategic advisor and lead for key accounts. This role involves translating C-level vision into realized value by leveraging the Celonis Process Intelligence Platform, bridging global supply chain strategy with operational excellence. The partner will work with sales, product, and engineering teams to drive measurable business impact, build business cases, and ensure successful customer transformations. Responsibilities include identifying and framing value, realizing value through engagement leadership, and scaling value by codifying best practices and providing product feedback. The ideal candidate has deep industry experience in CPG/Logistics/Supply Chain, strong domain expertise, a track record in transformation programs, technical fluency in supply chain systems, and excellent C-level stakeholder management skills.

What you'd actually do

  1. Translate Strategy to Operations: Analyze the client's strategic goals (e.g., Network Optimization, Sustainability/ESG, Working Capital Release) and map them to a long-term vision utilizing the Celonis platform.
  2. Drive Engagement Success: Lead the executive relationship and value workstream for large-scale transformations, ensuring the program effectively delivers on its "digital twin" promise across the global network.
  3. Codify Best Practices: Turn our client successes into reusable assets, playbooks, and thought leadership for the broader CPG and Distribution practice.
  4. Serve as the "Voice of the Customer" to our Product teams, ensuring our development roadmap aligns with the specific scale and complexity needs of a global enterprise.

Skills

Required

  • 15+ years of relevant experience, ideally combining time at a global CPG, Logistics, or Supply Chain-intensive firm with Strategy Consulting.
  • Granular knowledge of the value chain, specifically in areas such as Supply Chain Planning, Logistics & Distribution, Fleet/Asset Management, and Order Management.
  • Track record of driving large-scale transformation programs.
  • Understand how to impact the P&L through inventory optimization, logistics efficiency, and cash flow improvement.
  • Understand the modern supply chain stack (SAP S/4HANA, Oracle, TMS/WMS systems) and how to translate Celonis use cases into the customer's specific business landscape.
  • Extensive experience presenting to and influencing C-Level executives (CSCO, CIO, CFO).
  • Ability to navigate complex global organizations.

What the JD emphasized

  • Translate Strategy to Operations
  • Target High-Impact Areas
  • Build the Business Case
  • Drive Engagement Success
  • Solve Systemic Challenges
  • Codify Best Practices
  • Product Feedback