Clinical Account Associate-ohio

Tempus AI · Vertical AI · Remote

This role supports sales efforts for Tempus AI, a healthcare company leveraging AI for precision medicine. The associate will work with sales executives to gain and retain clients, identify upsell opportunities, drive customer adoption of Tempus' platform and integrations, and build relationships with healthcare professionals and pathology departments. The role involves analyzing the competitive landscape, developing business plans, and coordinating with medical affairs.

What you'd actually do

  1. Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients.
  2. Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives
  3. Identify opportunities with existing customers on the use of Tempus algorithmic tests and add ons. These will include but not limited to HRD, TO, DPYD, UGT1A1, PURist
  4. Collaborate with Clinical Account Executives on upsell opportunities for various products
  5. Drive customer adoption of online ordering through the Tempus Hub and EMR integrations

Skills

Required

  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
  • Ability to maintain an outstanding level of market, customer, and product knowledge necessary to support sales objectives
  • Excellent customer service skills and ability to connect with healthcare professionals
  • Strong administrative skills and sophistication to manage business in complex environments
  • B.S. in biology, life science, business or marketing
  • 1+ years of applicable experience industry

Nice to have

  • Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations
  • general clinical experience
  • Demonstrate the capacity to quickly learn relevant genomic and oncology information
  • Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
  • Demonstrate Tempus’ Values by acting with integrity, respect and trust

What the JD emphasized

  • algorithmic tests