Clinical Operations Coordinator (reference Lab)

Tempus AI · Vertical AI · Chicago, IL

This role supports clinical operations for a healthcare company that uses AI to provide real-time, actionable insights to physicians. The coordinator will manage order triage and fulfillment, perform quality control, and implement workflow improvements. The role requires strong organizational and problem-solving skills, with preferred experience in FDA-regulated industries.

What you'd actually do

  1. Autonomously own assigned workflows for order triage and order fulfillment
  2. Perform critical quality control functions in the order creation and reporting workflows
  3. Work with team leadership to implement workflow improvements across various systems to ensure company growth
  4. Autonomously own ad hoc processes and projects to ensure operational excellence is maintained
  5. Support ongoing and future projects within the team

Skills

Required

  • highly organized and systematic
  • superb attention to detail
  • ability to prioritize and complete tasks with a high degree of accuracy
  • Persistent and resilient
  • thrives in a fast-paced, highly iterative environment
  • Strong critical thinking
  • interpersonal skills
  • problem-solving skills
  • Impeccable written and verbal communication skills
  • Show initiative
  • ability to work as part of a high-level team
  • working independently

Nice to have

  • Experience with quality assurance and/or compliance in an FDA-regulated industry
  • Experience with Protected Health Information (PHI)