Clinical Research Operations Program Manager

Google Google · Big Tech · Mountain View, CA +2

This role manages the full lifecycle of cross-functional programs at the intersection of advanced AI, consumer technology, and clinical research. The program manager will coordinate between teams to support pioneering studies, navigate ambiguity, and drive project milestones through software and clinical development lifecycles. They will also utilize AI/ML technologies to identify efficiencies and drive continuous improvements across programs, with a focus on applying AI to improve health outcomes.

What you'd actually do

  1. Manage the end-to-end execution of clinical trial activities, including protocol development, Institutional Review Board submissions, site initiation/training, and study monitoring which may include some travel (5-10%).
  2. Coordinate technical readiness for clinical studies, including custom research app deployment, user setup, clinical data management, and protocol compliance.
  3. Build cross-functional consensus and independently manage dependencies, risks, and mitigation plans across software engineering, product, regulatory, legal, and privacy teams.
  4. Design and track program operations, utilizing internal dashboards, metrics, and AI/ML productivity tools to drive continuous process improvements.
  5. Establish scalable operational processes for managing clinical vendors, agreements, and purchase orders.

Skills

Required

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in clinical research operations or clinical trial management.
  • Experience utilizing program management methodologies to plan, track, and execute project lifecycles.

Nice to have

  • Master’s degree in relevant discipline (e.g., MPH, health sciences, epidemiology) and co-authorship of scientific publications.
  • Certified Clinical Research Professional (CCRP) or equivalent, with deep knowledge of ICH-GCP guidelines, FDA/EMA regulations, and data privacy.
  • Experience managing decentralized human subject research studies evaluating AI models, digital health products, wearables, or health applications.
  • Proficiency in data-driven program management, including utilizing generative AI workflows, SQL, Python, or data dashboards to automate study tracking and drive operational improvement.
  • Demonstrated ability to influence without authority and drive alignment across ambiguous cross-functional environments.
  • Excellent written and verbal communication skills, with experience translating technical or scientific concepts for clinical and non-clinical stakeholders.

What the JD emphasized

  • AI products in use cases
  • AI/ML technologies
  • generative AI workflows